NHS Telephone Therapy and Counselling Services Essex
Talking Therapies

Phone Therapy

Access essential help at a time and place that’s convenient for you. Whether you live a busy life or have difficulty travelling, our supportive telephone counselling is here to help you understand and manage how you feel – available free for people in North East and South East Essex.

Your local provider of NHS Talking Therapies for Colchester, Tendring, Southend, Castle Point & Rochford.

Free phone therapy for people in North East and South East Essex

If you’re finding it hard to cope with your emotional wellbeing, our over-the-phone counselling is here to support you with your mental health wherever you are, whenever you need.

Delivered by qualified NHS clinicians, our flexible phone therapy is designed to work around your needs and your schedule. Whether you’re seeking support for stress or have trouble with anxiety, we help you gain the skills to make positive, lasting changes to your health and happiness.

No need to travel – phone therapy sessions are confidential, convenient, and available whenever you are.

Frequently asked questions about phone therapy…

If you have never completed therapy over the telephone, we understand you may want to know more about it and what’s involved. Here we answer some of our most frequently asked questions about phone therapy.

What is phone therapy?

Phone therapy is a type of counselling that allows you to have meaningful conversations with a therapist, receive valuable guidance and obtain the support you need over the phone.

With the added advantage of avoiding the time and travel commitments often associated with in-person treatment, telephone counselling offers the ideal blend of convenience and care for busy lifestyles or those with limited mobility.

Is phone therapy as effective as in-person therapy?

Yes. Recent studies suggest that phone therapy is just as effective as conventional face-to-face counselling, and in some cases, even better.

Many find phone therapy both a convenient and meaningful avenue of communication that provides the advice, support and confidentiality they would expect from a face-to-face session.

What are the benefits of telephone counselling?

Telephone counselling is very flexible, which makes it the perfect treatment pathway for people who lead busy lives or have unpredictable schedules.

Plus, because phone therapy can be completed practically anywhere, this type of treatment is perfect for those who can’t or simply don’t want to travel.

Finally, if you have mobility issues, or are located in a rural part of North East or South East Essex, phone therapy makes it easy to get the support you need.

Is telephone counselling suitable for everyone?

Our telephone therapy is highly flexible and accessible. However, it is not available to everyone, and certain clinical presentations will be better treated with either face-to-face or video call therapy.

Therapy For You phone counselling is available for free to individuals in certain North East or South East Essex areas, as long as they are not currently receiving secondary mental health care or crisis services.

How do I prepare for a phone therapy session?

If you’ve never completed phone therapy before, you might be wondering how to prepare for your first session, and what to do or say. We recommend:

  • Making sure your phone is charged, and having a strong, stable connection
  • Finding a quiet, comfortable space where you can speak freely without interruption
  • Having any materials or notes to hand that you want to discuss
  • Taking a few moments to clear your mind and collect yourself before you start

How does phone therapy work?

At the beginning of your treatment, we will likely conduct an initial assessment over the phone to get an idea of the challenges you are facing. We choose this for first appointments as phone therapy is a convenient, stress-free introduction to treatment for many.

If you progress with phone therapy beyond your initial assessment, telephone counselling takes a similar approach to face-to-face treatment, with the same tailored guidance and support delivered through the phone.

Is phone therapy suitable for emergency situations or crises?

Therapy For You does not offer emergency or crisis appointments, however other mental health services may use phone treatment as a quick way to speak with individuals in times of crisis.

What if phone therapy is not right for me?

Everyone’s path to recovery is different. If our phone therapy sessions do not provide the outcome you are seeking or meet your needs, we provide a range of alternative mental health treatments for patients in Essex:

Get in touch with us today and let us help you find your path to feeling better.

Access phone therapy in Essex

If you live in a Therapy For You catchment area in North East or South East Essex, you can access free talking therapy over the phone. Get started and gain prompt, private support for your mental health today.

North East Essex phone therapy mental health services map of areas covered including Colchester, Harwich, Mersea and Clacton

North East Essex phone therapy services

Here are the areas and postcodes covered by our mental health services, available for anyone aged 16 or over.

  • Clacton-on-Sea
  • Colchester
  • Frinton-on-Sea
  • Harwich
  • Manningtree
  • Tendring
  • Walton-on-the-Naze
  • West Mersea

Ready to start your journey to feeling better with Therapy For You?

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You must be 18 years or over

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If you are under 18 years old you are unable to register for an online account with Therapy For You.

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You must be 16 years or over

Sorry you do not meet our criteria

If you are under 16 years old you are unable to register for an online account with Therapy For You.